How long will it take for my package to arrive?

Global Shipping Times and Process Guide

Q. What is the shipping process for international orders, and how long does it take to receive my package?

A. Our global shipping operates safely through a systematic process from order receipt to local delivery. Please find the detailed shipping process and estimated delivery times by country below.

1. Delivery Process

Here is the step-by-step process from order placement to final delivery:

Order Received ➔ Product Preparation & Dispatch ➔ Arrival at Domestic Logistics Center ➔ Export Customs Clearance & Air Freight ➔ Local Import Customs Clearance ➔ Local Last-Mile Delivery ➔ Package Delivered

2. Estimated Shipping Times by Country

• Japan: 2 ~ 4 business days

• Singapore: 2 ~ 4 business days

• USA: 5 ~ 10 business days

• Canada: 6 ~ 10 business days

• Europe Major Countries: 5 ~ 10 business days

 Important Notice

• Shipping times are based on business days, excluding weekends and public holidays.

• Please note that delivery may be delayed by a few days due to local customs clearance procedures, unexpected weather conditions, or local courier circumstances.